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Congratulations to Slough Borough Council!


On 1st November 2019, Slough Borough Council successfully brought a range of critical services back in house after early termination of its contract with Arvato Public Sector Services Ltd.

The ten year contract with Arvato commenced in March 2012 and, after a variation in 2013, provided the services for revenues and benefits, transactional finance, transactional HR, ICT, customer services and logistics.

Following a Cabinet decision, notice of termination was given to Arvato in February this year.

Neil Wilcox, Director of Finance and Resources at the council said,

“Achieving this contract exit was vital for us, as a critical part of our ambitious transformation programme. The ECS team brought a depth of knowledge and experience that was invaluable in helping us get the job done.”

Michael Hainge of ECS added,

"We are very proud to have worked with Slough to deliver this intensive, nine month work programme on time and within budget. Slough has been a very important client for us and we are very grateful for the trust and confidence the council showed in our ability to deliver this complex and multi-faceted piece of work. The council’s officers and members are dynamic, committed and ambitious and it has been a real pleasure working with them.”